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Shared Office

IT Monitoring Services

Using Phone and Laptop

24/7 IT Monitoring Services

As your business expands to handle numerous devices, it's crucial to utilize a professional remote monitoring and management tool to ensure stability, boost efficiency, and protect your data and operations.

 

This tool automates processes to keep your equipment secure and accessible. It ensures maximum uptime, reducing disruptions for both users and the business.

 

Strengthen your IT strategies with ongoing of your network's hardware and software, allowing for proactive planning and effective financial strategies for future growth.

Shared Office

Tried and tested IT monitoring solutions:



  • - 24-hour monitoring of all network-connected IT equipment.
    - Automated issue resolution based on predefined workflows.
    - Secure hardware oversight and network-wide software audits.
    - Manual tasks are flagged for IT engineers in our helpdesk system.
    - Anti-Virus and Malware audits keep you updated and protected, even off-site.
Office Social Distancing
Meeting
  • Our system monitors Windows Server 2008 and newer, Linux distributions, SQL services, Exchange services, and popular backup software. It tracks printer ink/toner levels, device uptime, and routers via SNMP.

    You can configure individual or organization-wide scheduled tasks, such as restarting systems if specific programs aren’t running.

    We monitor patch availability for supported operating systems and set maintenance schedules based on patch severity.

    We also provide license auditing reports for mainstream software.

    Contact us to learn how our IT Monitoring Services can benefit your business.

Reliable Service – Round-the-Clock System Monitoring

Computer and server outages can occur unexpectedly. Have you considered the revenue or employee wages lost when your network is down, even briefly? Our monthly service plans are designed to cover these costs by ensuring system uptime and resource availability for your team. With our round-the-clock monitoring, we can detect and address networking and hardware problems before they lead to significant downtime for your business.

98%

Issues Resolved in 24 Hours

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97%

Support Tickets Responded To Within 1 Hour

99%

Customer Satisfaction

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